Terms and conditions

Terms and Conditions

Our general terms and conditions (as of Jan. 01, 2020)

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1. REGISTRATION AND DEPOSIT

1.1 Registration takes place in writing (via email or registration form on the La Luz surf homepage). The registration becomes binding for the participant upon receipt at La Luz Surf, for La Luz Surf the bindingness is confirmed with the written registration confirmation and invoice (via email).

1.2 After receiving the confirmation of registration, a deposit of 50% of the course or invoice amount is due. The remaining amount is paid on arrival in cash or by bank transfer shortly before arrival.

1.3 Please transfer the deposit after receipt of the confirmation of registration by La Luz Surf to the following account (for all transfers please state name and course or travel date):
La Luz Surf, Monica Samm, Theresienstrasse 9, D-83313 Siegsdorf,
IBAN: DE66710900000008239290, BIC: GENODEF1BGL

1.4 If no transfer is made to the account of La Luz Surf within the period stated in the confirmation of registration, La Luz Surf has the right to exclude the participant from the participation by giving notice of cancellation and to request a lump sum payment of 10% of the invoice amount from the participant .

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2. PARTICIPATION CONDITIONS

2.1 The participant expressly declares that, from a medical point of view, there are no concerns about the practice of surfing and all other (sporting) activities in which he participates.

2.2 All sporting activities are always at your own risk.

2.3 Only adults (at least 18 years old) are allowed to stay at La Luz Surf. In exceptional cases, a special agreement can be made between La Luz Surf and the underage participant and their legal guardian.

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3. SERVICES

The participation price includes the services specified in the booking confirmation. La Luz Surf reserves the right to deviate from the individual travel services, provided these were necessary for objectively justified, substantial and unforeseeable reasons after the conclusion of the contract and these do not significantly affect the overall average stay. Arrivals and departures are to be organized by the participants on their own responsibility and are not part of the performance of La Luz Surf.

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4. WITHDRAWAL BY THE PARTICIPANT

4.1 Cancellation by the participant is possible at any time and must be in writing. If the participant withdraws from the contract or does not start the trip, he must pay La Luz Surf a cancellation fee.

4.2 The cancellation fees depend on the total price. The following cancellation fees apply:
up to 60 days before the start of the trip € 50.00
from 59 to 30 days before the start of the trip 25% of the total amount
from 29 to 15 days before the start of the trip 50% of the total amount
from 14 to 7 days before the start of the trip 75% of the total amount
from the 6th day before the start of the trip 100% of the total amount

4.3 The decisive factor for calculating the deadlines is the time of receipt of the letter of cancellation at La Luz Surf.

4.4. Before the start of the trip, the participant can provide a replacement person who meets the requirements for the stay set by La Luz Surf (e.g. minimum age 18 years). There is a fee of € 25.00 for this.

4.5 La Luz Surf retains the right to the travel price even if the participant is responsible for bodily harm.

4.6 We recommend taking out travel cancellation insurance.

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5. CANCELLATION AND CANCELLATION BY LA LUZ SURF

In the following cases, La Luz Surf can withdraw from the travel contract or cancel the travel contract after the start of the trip:

a) Cancellation of the contract due to exceptional circumstances
If the stay is not reasonable for the participant due to force majeure (e.g. epidemics, storms, catastrophes, war) or unreasonable danger, La Luz Surf has the right to terminate the travel contract with immediate effect. The payments made will be reimbursed taking into account the costs of La Luz Surf.

b) Exclusion from travel
If, despite a warning from La Luz Surf, the participant permanently disturbs (e.g. does not follow the instructions of the course instructor) or if he behaves contrary to the contract to such an extent that the immediate cancellation of the contract is justified, La Luz Surf cancels the travel contract without notice. If La Luz Surf cancels, La Luz Surf retains the right to the travel price.

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6. LIABILITY

6.1 La Luz Surf is not liable for accidents, possible traffic disruptions, delays and the associated postponements, as well as for any follow-up costs that might arise for the participant.

6.2 Participation in the surf course, the (sporty) activities offered, arrival, use of the services mentioned and the stay are at your own risk.

6.3. La Luz Surf’s liability does not extend to dangers that are inevitably associated with wave riding or the (sporting) activities offered and which the participant consciously accepts. It also does not extend to any damage that the participant incurs while surfing or participating in the (sporting) activities offered through the fault of other participants or third parties.

6.4 La Luz Surf is not liable for service disruptions in connection with services that are only brokered as external services (e.g. flights, sporting events, excursions, exhibitions, apartment brokerage).

6.4 Liability for loss and damage to participants’ property on the part of La Luz Surf is excluded.

6.6 The surfing equipment, all sports equipment and other objects that are the property of La Luz Surf are to be treated properly by the participants. In the case of grossly negligent damage and loss, the participant is liable for the damage incurred.

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7. LIMITATION OF LIABILITY

The contractual liability of La Luz Surf due to the participant’s contractual claims for damages is limited to three times the travel price, insofar as the participant is neither deliberately nor grossly negligent.

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8. INSURANCE

Travel cancellation insurance is not included in the price. We recommend that you take out one, as well as taking out travel accident, luggage, foreign health insurance and private liability insurance is advisable.

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9. CHANGE OF EVENT HISTORY

Changes in the course of the event cannot be ruled out. The program (surf course, individual activities, etc.) can be changed and an alternative program can be offered, particularly in the case of weather-related dangers. In such cases, the participant is not entitled to a refund of the travel price or a partial amount.
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10. WARRANTY

10.1 The participant agrees that instead of his right to change or price reduction, La Luz Surf will provide him with a defect-free service within a reasonable period of time or improve the defective service.

10.2 Remedial action can be taken in such a way that the defect is remedied or an equivalent or higher equivalent replacement service is provided, which also receives the express consent of the participant. The notification of defects must be made on site. La Luz Surf can refuse the remedy if it requires a disproportionate effort.

10.3 The participant is obliged to cooperate in the event of performance disruptions within the framework of the statutory provisions, to avoid any damage or to keep it less.

10.4 The participant is particularly obliged to inform La Luz Surf of his complaint immediately on site. This is instructed to remedy the situation, if possible.

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11. EXCLUSION OF CLAIMS / LIMITATION

11.1 The participant must assert claims against La Luz Surf within one month of the contractually agreed end of the trip due to inadequate travel services, subsequent impossibilities and breach of secondary obligations.

11.2 After the deadline has expired, claims can only be asserted if the participant was unable to meet the stated deadline through no fault of his own. The participant’s claims expire 6 months after the contractual end of the trip.

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12. Passport, visa and health regulations, insurance

12.1 The traveler is responsible for complying with all regulations that are important for the implementation of the trip. For travelers without German citizenship, there is an obligation to obtain information about passport, visa and health regulations from the responsible consulate.

12.2 Should the traveler fail to comply with the entry requirements of individual countries, or should a visa not be issued in good time through the fault of the traveler, so that the traveler is prevented from traveling, La Luz Surf can charge the traveler with appropriate cancellation fees.

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13. SPECIAL NOTES

Since the arrival and departure of the various guest groups falls on one day when the guests change, the necessary cleaning and preparation of the rooms for the new guests can mean that they are not immediately available. The rooms are always cleaned when guests change and at least once a week. The bathrooms are cleaned daily.

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14. IMAGE USE / DATA USE / DATA PROTECTION

14.1 The participant agrees that he can take photos of events and sporting activities during the trip and that these photos may be used in the context of advertising for La Luz Surf. This consent can be withdrawn at any time in writing.

14.2 The participant agrees that the data collected about his / her person (inventory data) will be used for market research and marketing purposes. With regard to the registered data of the participants, La Luz Surf undertakes to comply with the data protection and media law provisions. In particular, the data will be treated confidentially. The participant can revoke their consent at any time in writing. If he has withdrawn his consent, data will not be used in accordance with this paragraph.

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15. SEVERABILITY CLAUSE

The ineffectiveness of individual provisions does not justify the ineffectiveness of the travel contract or the other provisions of the small print.
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16. JURISDICTION
The place of jurisdiction is Conil de la Frontera.

La Luz Surf and Events S.L.
Thomas Mayr + Monica Samm
Apartado 117, E-11140 Conil
info@laluzsurf.com

Stand: 01.01.2020

IMPRINT

Legal Disclosure

La Luz Surf and Events S.L.
Apartado 117, E-11140 Conil
Thomas Mayr + Monica Samm

Web: www.laluzsurf.com
E-Mail: info@laluzsurf.com

Tel: +49-(0)176-35778294
Tel: +49-(0)171-1049466
Tel: +34-620-779844
(Licencia Turismo Activo AT/CA/00219)

DATA PROTECTION

Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
La Luz Surf and Events S.L.
Apartado 117, E-11140 Conil
Thomas Mayr + Monica Samm

Web: www.laluzsurf.com
E-Mail: info@laluzsurf.com

Tel: + 49- (0) 176-35778294
Tel: + 49- (0) 171-1049466
Tel: + 34-620-779844
(Licencia Turismo Activo AT / CA / 00219)

Your rights
You can always exercise the following rights under the contact details of our data protection officer:
• Information about your stored data and their processing,
• correction of incorrect personal data,
• deletion of your stored data,
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
• Objection to the processing of your data with us and
• Data portability, if you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can withdraw it at any time with effect for the future.
You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority will depend on the state of your domicile, work or alleged violation. A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of data processing by the responsible body and third parties
We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:
• you have given your express consent
• processing is required to complete a contract with you,
• the processing is necessary to fulfill a legal obligation,
processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

Deletion or blocking of data
We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely and in accordance with the statutory provisions blocked or deleted.

Collecting general information when visiting our website
When you access our website, a cookie automatically records information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.

This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:
• ensuring a hassle-free connection of the website,
• ensuring a smooth use of our website,
• Evaluation of system security and stability as well
• for further administrative purposes.

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.
Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Cookies
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Provision of paid services
To provide paid services we ask for additional data, such as: Payment details to complete your order. We store this data in our systems until the legal retention periods have expired.

SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Newsletter
On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the “Double opt-in” procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact form
If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.

Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Using Script Libraries (Google Webfonts)
In order to render our content correctly and graphically appealing across browsers, we use script libraries and font libraries on this website, such as: Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.

The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and if so for what purposes – that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Using Google Maps
This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.
For detailed instructions on how to manage your own data related to Google products, click here.

Embedded YouTube videos
On some of our websites we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
For more information on data protection at “Youtube”, see the privacy policy of the provider at: https://www.google.de/intl/en/policies/privacy/

Google AdWords
Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie.

Cookies can not be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain “googleleadservices.com”.

Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Use of Google Remarketing
This website uses Google Inc.’s remarketing feature. This feature is designed to present interest-based ads to web site visitors within the Google Network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google.

On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google’s remarketing feature.

Google says it does not collect any personal information during this process. However, if you still do not want Google’s Remarketing feature, you can always disable it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Change of our privacy policy
We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer
If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization:
info@laluzsurf.com
The privacy policy has been created with the privacy statement generator of activeMind AG and translated from google translator.